Travel / Tourism

easy travel management

The next holiday is coming up and that often means stressful preparations. As a travel provider, it is therefore important to support the customer right from the reservation and planning stage with an informative SMS that receives all the important details and in this way offers extra value. In the past, every single booking (flight, hotel, train ticket, etc.) was printed out. A lot of paper and there is a risk of quickly losing track or forgetting the ticket at home. An SMS bundles booking confirmations like the hotel reservation on the smartphone and the customer has everything immediately at hand when checking in.

Key Benefits

Improve customer satisfaction with personalised SMS notifications
Reduce customer service and call centre costs
First class service with automated SMS for booking confirmations
Save time for hotel staff and customers
Information on travel loyalty programmes

tourismus SMS

Reliable customer service

Customers on the go need quick and easy support. Whether your customers simply want to book a room at a hotel, a massage at a spa, or need recommendations for events / activities in the area, you can improve the customer experience with short but informative text messages.

40 %

say they interact with tour organisers via smartphone.

67 %

would find it useful to contact the tour organiser via smartphone

The potential has therefore not yet been exhausted.