Transport
Travel plan changes always in view
Travelling can be stressful! Delayed trains on public transport, flight schedule changes, cancellations are usually annoying. It is important to keep customers informed. With Message Networks, you can send SMS notifications about delays and the kind in real time. Quickly and reliably directly to your customers’ smartphones.
Key Benefits
- Improve customer satisfaction with real-time notifications of travel plan changes
- Reduce customer service and call centre costs
- Increase business by offering additional services
- Save time for the service staff and the customer
More business through satisfied customers
Mobile communication not only ensures a smooth journey for your customers – it also prepares the way for more sales! Don’t lose customers by having them resort to other means of transport due to flight cancellations. Send them an offer for a rebooking via SMS, for example. You can also increase your turnover and customer satisfaction with additional services such as more legroom, business class, etc.
67 %
said they would find notifications of a changed or cancelled travel ticket very useful.
53 %
said they would find a “We’re on our way” notification from a taxi company very useful.
