Healthcare

SMS as a link between doctor’s office and patient

Patients’ e-mail inboxes are often overcrowded with advertising and SPAM mails. However, SMS messages are rarely received and therefore read within 5 seconds. Especially in sectors where dialogue is difficult, SMS can be used sensibly and cost-effectively to improve communication channels and increase patient satisfaction.

Key Benefits

Diverse and personal:
- Appointment reminders and coordination
- Reminder of follow-up prescriptions and check-ups
- Results of laboratory tests
- Information on therapy monitoring and treatment success
Even older cell phones can receive SMS
76% of people worldwide want to be reminded of their doctor’s appointments
SMS are a great help in communication, which is necessary to tell the patient the exact time and dose of medication.

Benefits for clinics & doctors

Automated SMS reminders are a key instrument for healthcare providers.

Reliable SMS dispatch via direct connections to mobile network operators

Cost reduction for reminders – SMS are significantly cheaper than telephone calls

Patients appreciate and prefer SMS notifications

Appointment Management

25% of missed appointments can be reduced using SMS. Maximize your profitability by avoiding no-shows and open time slots. With effective mobile appointment management, you can surpass your existing scheduling functions and save time and costs.

How SMS help

Appointment confirmation

Appointment postponement

Cancellations

Information about available laboratory results

Download flyer

Smart Medication

Send an SMS with the exact dosage of each medicine at the right time and encourage patients to stick to their treatment plans and medication. We are currently working with pharmaceutical companies and medical institutions to reduce the number of recurring visits to the doctor by patients. These are still necessary in many areas today in order to tailor the medication to the patient‘s needs, e.g. pain management, blood sugar disorders etc.

How SMS help

69% of people would like to be reminded to take their medication

42% of patients forget to take their medication

Sending of follow-up SMS for therapy monitoring and observation of the treatment success

Sending SMS reminders to patients to order a follow-up prescription

Download flyer

Medical Video Consultation

In the current COVID-19 pandemic, patients avoid going to the doctor. Video consultations are increasingly being used as a substitute. To send patients the access code for the virtual consultation quickly and reliably, an SMS is sent with the link to the waiting room including the access code.