More value for your customers
With text messages, it is now easier than ever to connect with customers in real time. Today, many restaurants allow you to book a table online. Here, it is a good idea as a business to send customers a text message with a reminder so that the reservation is not lost in the emails and customers forget about it. In addition, restaurants can advertise special offers or promotions to increase the number of customers. Sending coupons increases the possibility that a customer will return to your restaurant and this ensures constant income.
- Manage reservations
- Reduce waiting times / no-shows
- Targeted promotions
- Managing food orders
Increase customer service with delivery updates
When people are hungry, they are usually very impatient. Once the order has been placed online or by phone, people regularly look nervously at the clock, despite the waiting time. That’s why it’s so important to keep customers informed throughout the order delivery process. The best way to send direct updates to your customers is through a SMS order delivery notification. Regular updates provide reassurance to first-time buyers in particular, and constant transparency helps the company earn trust that a one-off order confirmation doesn’t provide.