Communication is the key to success
This is why we provide the foundation for successful customer communications
Our messaging products are the ideal solution for communicating professionally and successfully with your customers.
Mobile customer communications is the future.
SMS Messaging. Messenger Marketing. Chatbots.
Personal – similar to contact with friends, accessible through the most popular messenger apps
Simple – improve your customer satisfaction with a single SMS
Effective – manage all customer communications through a central tool
Whether through existing or new communication channels, our expert team will find the best means of customer relations for you.
With the dimater communications messaging solutions, you will reach your target group!
reliable & secure
network operator coverage from dimater communications
of all SMS are opened in a short time
of world’s population can receive SMS
would like to get offers via SMS
SMS Messaging
Efficient tool in communication
fast
cost-effective
simple
Today, people spend a lot of time on their mobile phones: the typical adult uses a smartphone for more than 3 hours a day. Since much of this time is used for communicating with other people via messenger, many companies have realised that this is where they stand out with the use of SMS. Corporate SMS gets attention with short and precise notifications, making it one of the most effective channels to reach new and existing customers.
People prefer to communicate with businesses via text. The higher open and reply rates – 98% of all text messages are read within 5 seconds – make SMS marketing even more attractive, especially when used in the context of customer service. dimater communications, as an experienced mobile messaging provider, provides notification solutions that can be customised to the needs of the customer.
Use Cases
“83% of people in Germany use messenger for their communication. WhatsApp is the most popular messenger.”
Resource: Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen | Referat 121 – Digitalisierung und Vernetzung; Internetplattformen
Messenger Communications
Be where your customers are
With our easy-to-configure communications platform, you can connect with your customers right through the channels they use a lot on a day-to-day basis.
Through this unique form of digital interaction between you and your customers, you will be able to create a valuable and particularly personal relationship and to provide your customers with personalised information and offers tailored to their needs.
Channels:
Facebook Messenger
RCS
SMS
WebChat
Customer service expectations
On the safe side
Data security and data protection
Our systems and services are all “Made in Germany” and are therefore subject to the highest security standards and data protection laws.
Our sign of quality “Made in Germany” stands for:
- Safe handling of your customers’ and your own data
- Our messaging products, which you can use 100% compliant with data protection in your customer communications
- Our messaging services, for which we exclusively use servers located in Germany
- 24/7 surveillance of our systems
Stay safe with our messaging solutions. Our experts will be happy to advise you!
Why dimater communications?
What makes us stand out
Reliable message delivery – worldwide
Personal contact person on site
Data security
Easy to use messaging products
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