Messenger Marketing Chatbots Messaging

Communication is the key to success

This is why we provide the foundation for successful customer communications

Our messaging products are the ideal solution for communicating professionally and successfully with your customers.
Mobile customer communications is the future.

SMS Messaging. Messenger Marketing. Chatbots.


Personal – similar to contact with friends, accessible through the most popular messenger apps

Simple – improve your customer satisfaction with a single SMS

Effective – manage all customer communications through a central tool

Whether through existing or new communication channels, our expert team will find the best means of customer relations for you.
With the dicomsys messaging solutions, you will reach your target group!

reliable & secure

100%

net­work ope­ra­tor co­ve­rage from dicomsys

98%

of all SMS are opened in a short time

87%

of world’s population can receive SMS

75%

would like to get offers via SMS

SMS Messaging

Efficient tool in communication

zeit

fast

kostengünstig sms marketing

cost-effective

kundenzufriedenheit steigern

simple

Today, people spend a lot of time on their mobile phones: the typical adult uses a smartphone for more than 3 hours a day. Since much of this time is used for communicating with other people via messenger, many companies have realised that this is where they stand out with the use of SMS. Corporate SMS gets attention with short and precise notifications, making it one of the most effective channels to reach new and existing customers.

People prefer to communicate with businesses via text. The higher open and reply rates – 98% of all text messages are read within 5 seconds – make SMS marketing even more attractive, especially when used in the context of customer service. dicomsys, as an experienced mobile messaging provider, provides notification solutions that can be customised to the needs of the customer.

Use Cases

  • Doctors send appointment notifications
  • Banks send customers smsTAN
  • Car repair shops inform about the pick-up time for the car
  • Companies perform customer satisfaction surveys 
  • Online shops update the delivery status of the order

“83% of people in Germany use messenger for their communication. WhatsApp is the most popular messenger.”

Resource: Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen | Referat 121 – Digitalisierung und Vernetzung; Internetplattformen

Messenger Communications

Be where your customers are

communications platform

With our easy-to-configure communications platform, you can connect with your customers right through the channels they use a lot on a day-to-day basis.

Through this unique form of digital interaction between you and your customers, you will be able to create a valuable and particularly personal relationship and to provide your customers with personalised information and offers tailored to their needs.

Channels:

facebook messenger kommunikations plattform

Facebook Messenger

rcs

RCS

sms versand

SMS

whatsapp logo

WhatsApp

web chat kommunikation

WebChat

Customer service expectations

customer service expectations

On the safe side

Data security and data protection

Our systems and services are all “Made in Germany” and are therefore subject to the highest security standards and data protection laws. 

qualität made in germany

Our sign of quality “Made in Germany” stands for:

  • Safe handling of your customers’ and your own data
  • Our messaging products, which you can use 100% compliant with data protection in your customer communications 
  • Our messaging services, for which we exclusively use servers located in Germany
  • 24/7 surveillance of our systems

Stay safe with our messaging solutions. Our experts will be happy to advise you!

Datensicherheit sms messaging

Why dicomsys?

What makes us stand out

sms

Reliable message delivery – worldwide

Beratung dicomsys

Personal contact person on site

Datensicherheit sms messaging

Data security

handhabung

Easy to use messaging products

Speak with our experts!

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